Business and Money Management

Business Goals - Meaning and importance of goal setting in business
Business Goals - Benefits of goal setting for business success

By the end of the lesson, the learner should be able to:
- Define the term business goal
- Explain the importance of goal setting in business
- Set personal academic goals to improve school performance

In groups, learners are guided to:
- Discuss and present on the meaning and importance of setting goals for business
- Read case study on Queens restaurant's sales target
- Brainstorm on importance of goal setting

Why is it important for a business to set clear goals?

- MASTER Business Studies Learner's Book pg. 19
- Case study materials
- Flash cards
- MASTER Business Studies Learner's Book pg. 21
- Case study: Grace's business
- Charts on goal setting

- Case study analysis - Oral presentation - Written questions

Business and Money Management

Business Goals - Factors to consider when setting business goals
Business Goals - Steps followed when setting business goals

By the end of the lesson, the learner should be able to:
- Identify factors to consider when setting business goals
- Analyse how resources, competition and customer needs affect goal setting
- Consider available resources when planning personal projects

In groups, learners are guided to:
- Brainstorm and present on factors to consider when setting business goals
- Read case study on Emma's bakery
- Search for information on goal setting factors

What should a business consider before setting its goals?

- MASTER Business Studies Learner's Book pg. 23
- Case study: Emma's bakery
- Digital resources
- MASTER Business Studies Learner's Book pg. 24
- Internet access
- Reference materials

- Oral questions - Written exercises - Peer assessment

Business and Money Management

Business Goals - Understanding and applying SMART goals framework
Business Goals - Formulating SMART short-term and long-term business goals

By the end of the lesson, the learner should be able to:
- Explain what each component of SMART goals represents
- Evaluate goals against SMART criteria
- Create specific, measurable and achievable personal goals

In groups, learners are guided to:
- Discuss the meaning of SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound)
- Analyse examples of SMART and non-SMART goals
- Present on each component of SMART framework

What makes a goal SMART?

- MASTER Business Studies Learner's Book pg. 25
- Charts on SMART framework
- Examples of goals
- MASTER Business Studies Learner's Book pg. 27
- Goal setting worksheets
- Sample business scenarios

- Oral questions - Goal analysis - Written exercises

Business and Money Management

Business Goals - Aligning and presenting business goals
Budgeting in Business - Meaning of budgeting in business
Budgeting in Business - Importance of budgeting in business

By the end of the lesson, the learner should be able to:
- Create goal alignment charts linking short-term to long-term goals
- Present formulated business goals with justification
- Break down long-term personal ambitions into achievable short-term targets

In groups, learners are guided to:
- Analyse how business short-term goals lead to long-term vision
- Create goal alignment charts on manila papers
- Present and evaluate formulated goals

Why should short-term goals be aligned with long-term business vision?

- MASTER Business Studies Learner's Book pg. 29
- Goal alignment charts
- Manila papers
- MASTER Business Studies Learner's Book pg. 30
- Sample budget plans
- Case study: Alvin's budget
- MASTER Business Studies Learner's Book pg. 31
- Case study: James's shop
- Budget templates

- Chart presentation - Written assignment - Self-assessment

Business and Money Management

Budgeting in Business - Types of business budgets
Budgeting in Business - Steps in preparing a business budget

By the end of the lesson, the learner should be able to:
- Identify types of business budgets
- Explain the purpose of operating, sales, cash and capital budgets
- Relate different budget types to household financial planning

In groups, learners are guided to:
- Use digital devices or print media to search on types of business budgets
- Watch video clips on types of budgets
- Discuss characteristics and uses of each budget type

What is the difference between a cash budget and a capital budget?

- MASTER Business Studies Learner's Book pg. 33
- Digital devices
- Video clips
- MASTER Business Studies Learner's Book pg. 35
- Budget preparation guides
- Sample business data

- Video analysis - Oral questions - Written exercises

Business and Money Management

Budgeting in Business - Creating and presenting a business budget
Budgeting in Business - Monitoring and adjusting budgets

By the end of the lesson, the learner should be able to:
- Prepare a simple business budget with all components
- Calculate expected profit from budget estimates
- Create a personal monthly budget for school expenses

In groups, learners are guided to:
- Create a business budget using provided data
- Calculate net profit from revenue and expenses
- Present business budget to class for peer review

How do you calculate the expected profit in a budget?

- MASTER Business Studies Learner's Book pg. 36
- Budget templates
- Calculators
- MASTER Business Studies Learner's Book pg. 37
- Budget tracking sheets
- Case scenarios

- Budget preparation - Peer review - Oral presentation

Business and Money Management

Budgeting in Business - Budgeting for emergency measures
Budgeting in Business - Planning for business contingencies
Banking - Meaning and importance of banking in an economy

By the end of the lesson, the learner should be able to:
- Define emergency measures in business
- Explain how to budget for unexpected situations and contingencies
- Set aside savings for personal emergencies

In groups, learners are guided to:
- Discuss how to budget for emergency measures
- Analyse case study on emergency expenses affecting budget
- Calculate appropriate emergency fund allocations

Why should a business include emergency funds in its budget?

- MASTER Business Studies Learner's Book pg. 38
- Case study materials
- Budget worksheets
- Budget calculators
- Emergency planning guides
- MASTER Business Studies Learner's Book pg. 39
- Case study: Kithimani town
- Bank brochures

- Case study analysis - Oral questions - Written assignment

Business and Money Management

Banking - Types of accounts offered by banks
Banking - Ethical and unethical practices in banking

By the end of the lesson, the learner should be able to:
- Identify types of accounts offered by banks
- Describe features of savings, current, fixed deposit and joint accounts
- Choose appropriate bank accounts for different financial needs

In groups, learners are guided to:
- Search for information on types of accounts offered by banks
- Discuss characteristics and benefits of different account types
- Compare accounts using mind maps

Which type of bank account is best for a student?

- MASTER Business Studies Learner's Book pg. 42
- Mind maps on account types
- Bank account brochures
- MASTER Business Studies Learner's Book pg. 44
- Video clips
- Case study materials

- Oral questions - Comparison chart - Written assignment

Business and Money Management

Banking - Trends in banking in Kenya
Banking - Opening a junior savings bank account

By the end of the lesson, the learner should be able to:
- Identify current trends in banking in Kenya
- Explain mobile banking, agency banking and digital lending services
- Use digital banking platforms for convenient transactions

In groups, learners are guided to:
- Search for information on trends in banking in Kenya
- Discuss mobile banking, online banking and contactless payments
- Present on how technology has transformed banking

How has mobile banking changed the way Kenyans manage their money?

- MASTER Business Studies Learner's Book pg. 46
- Digital devices
- Internet access
- MASTER Business Studies Learner's Book pg. 47
- Sample account opening forms
- Bank guidelines

- Oral presentation - Written questions - Research assignment

Business and Money Management
Business and Its Environment
Business and Its Environment

Banking - Benefits of junior savings accounts
Types of Business Ownership - Meaning of partnership
Types of Business Ownership - Formation of partnership

By the end of the lesson, the learner should be able to:
- Explain benefits of opening a junior savings account
- Describe how savings accounts encourage financial discipline
- Develop responsible money management habits from a young age

In groups, learners are guided to:
- Discuss benefits of junior savings accounts
- Share experiences on saving habits
- Present on how early saving promotes financial independence

How does having a savings account help young people manage money?

- MASTER Business Studies Learner's Book pg. 48
- Charts on benefits of saving
- Testimonials from young savers
- MASTER Business Studies Learner's Book pg. 73
- Case study: Sam and Wanjiku's hotel
- Digital resources
- MASTER Business Studies Learner's Book pg. 75
- Sample partnership agreements
- Internet access

- Oral presentation - Group discussion - Written reflection

Business and Its Environment

Types of Business Ownership - Management of partnership
Types of Business Ownership - Sources of finance for partnership

By the end of the lesson, the learner should be able to:
- Explain how partnerships are managed
- Describe partner roles and decision-making processes
- Share responsibilities fairly when working in teams

In groups, learners are guided to:
- Search for information on management of partnerships
- Discuss how partners share responsibilities
- Present on partnership management structures

How do partners share responsibilities in managing a business?

- MASTER Business Studies Learner's Book pg. 76
- Management structure charts
- Reference materials
- MASTER Business Studies Learner's Book pg. 77
- Finance source charts
- Digital devices

- Oral questions - Written exercises - Peer assessment

Business and Its Environment

Types of Business Ownership - Advantages of partnership
Types of Business Ownership - Disadvantages of partnership

By the end of the lesson, the learner should be able to:
- Explain the advantages of partnership
- Analyse benefits such as shared responsibility and combined skills
- Value teamwork and collaboration in achieving goals

In groups, learners are guided to:
- Brainstorm advantages of partnership
- Search for information on benefits of partnership
- Debate supporting partnership as a business form

What are the benefits of starting a business with partners?

- MASTER Business Studies Learner's Book pg. 78
- Debate guidelines
- Reference materials
- MASTER Business Studies Learner's Book pg. 79
- Case studies on partnership disputes
- Debate materials

- Debate participation - Oral questions - Written assignment

Business and Its Environment

Types of Business Ownership - Meaning of cooperative society
Types of Business Ownership - Types of cooperative societies
Types of Business Ownership - Formation of cooperative societies

By the end of the lesson, the learner should be able to:
- Define the term cooperative society
- Identify features of cooperative societies
- Join group activities that benefit all members

In groups, learners are guided to:
- Read case study on Sesco village tea farmers cooperative
- Discuss and present on the meaning of cooperative society
- Search for information on features of cooperatives

What is a cooperative society?

- MASTER Business Studies Learner's Book pg. 80
- Case study: Sesco village
- Digital resources
- MASTER Business Studies Learner's Book pg. 82
- Mind maps on cooperative types
- Reference materials
- MASTER Business Studies Learner's Book pg. 84
- Sample cooperative constitutions
- Registration guidelines

- Case study analysis - Oral questions - Written exercises

Business and Its Environment

Types of Business Ownership - Management of cooperative societies
Types of Business Ownership - Sources of finance for cooperative societies

By the end of the lesson, the learner should be able to:
- Explain how cooperative societies are managed
- Describe the roles of management and supervisory committees
- Participate actively in democratic group decision making

In groups, learners are guided to:
- Search for information on management of cooperative societies
- Discuss Annual General Meeting and committee elections
- Present on democratic control in cooperatives

How are decisions made in a cooperative society?

- MASTER Business Studies Learner's Book pg. 85
- Management structure charts
- Digital resources
- MASTER Business Studies Learner's Book pg. 86
- Finance source charts
- Reference materials

- Oral presentation - Written questions - Peer assessment

Business and Its Environment

Types of Business Ownership - Advantages of cooperative societies
Types of Business Ownership - Disadvantages of cooperative societies

By the end of the lesson, the learner should be able to:
- Explain the advantages of cooperative societies
- Analyse benefits such as limited liability and democratic control
- Appreciate collective action for mutual benefit

In groups, learners are guided to:
- Brainstorm advantages of cooperative societies
- Search for information on benefits of cooperatives
- Debate supporting cooperative societies

Why do farmers often form cooperative societies?

- MASTER Business Studies Learner's Book pg. 87
- Debate guidelines
- Charts on advantages
- Case studies on cooperative challenges
- Debate materials

- Debate participation - Oral questions - Written exercises

Business and Its Environment

Types of Business Ownership - Role of sole proprietorship, partnerships and cooperatives in economy
Social Responsibility of Business - Need for social responsibility of a business
Social Responsibility of Business - Social responsibility activities of a business

By the end of the lesson, the learner should be able to:
- Explain the roles of different business ownership types in the economy
- Analyse how these businesses contribute to job creation and development
- Support local businesses to strengthen the community economy

In groups, learners are guided to:
- Discuss roles of sole proprietorship, partnerships and cooperatives
- Present on job creation, wealth distribution and community development
- Create charts summarizing economic contributions

How do different types of businesses help Kenya's economy grow?

- MASTER Business Studies Learner's Book pg. 88
- Economic contribution charts
- Manila papers
- MASTER Business Studies Learner's Book pg. 90
- Case study: Bakeries comparison
- Digital resources
- MASTER Business Studies Learner's Book pg. 92
- Mind maps on CSR activities
- Pictures of CSR projects

- Chart presentation - Oral questions - Written assignment

Business and Its Environment

Social Responsibility of Business - How businesses support safe road use
Social Responsibility of Business - Challenges faced by businesses in social responsibility

By the end of the lesson, the learner should be able to:
- Explain how businesses can support safe road use in the community
- Describe business contributions to road safety awareness
- Practice road safety when travelling to and from school

In groups, learners are guided to:
- Discuss how businesses can support safe road use
- Create flashcards on business road safety initiatives
- Present on road safety awareness campaigns

How can businesses help reduce road accidents in the community?

- MASTER Business Studies Learner's Book pg. 94
- Flashcards
- Road safety materials
- MASTER Business Studies Learner's Book pg. 95
- Case study materials
- Digital resources

- Flashcard presentation - Oral questions - Written exercises

Business and Its Environment

Social Responsibility of Business - Designing and implementing social responsibility in school
Entrepreneurship - Meaning of entrepreneurship and entrepreneurial skills

By the end of the lesson, the learner should be able to:
- Design a social responsibility activity for the school
- Implement a simple CSR project with classmates
- Contribute positively to school and community welfare

- Carry out survey to identify needy learners
- Mobilize resources from local community
- Plan and implement social responsibility activity

How can you design a social responsibility project for your school?

- MASTER Business Studies Learner's Book pg. 97
- Survey questionnaires
- Planning templates
- MASTER Business Studies Learner's Book pg. 99
- Mind maps on entrepreneurial skills
- Digital resources

- Project planning - Peer assessment - Practical implementation

Business and Its Environment

Entrepreneurship - Importance of entrepreneurial skills for economic development
Entrepreneurship - Types of entrepreneurs (Innovative and imitative)
Entrepreneurship - Types of entrepreneurs (Social, hustler and researcher)

By the end of the lesson, the learner should be able to:
- Explain the importance of entrepreneurial skills for economic growth
- Analyse how skills like financial literacy and leadership drive development
- Apply problem-solving skills in daily activities

In groups, learners are guided to:
- Search for information on importance of entrepreneurial skills
- Discuss how skills contribute to job creation and innovation
- Present on entrepreneurial skills and economic development

How do entrepreneurial skills help the economy grow?

- MASTER Business Studies Learner's Book pg. 101
- Reference materials
- Charts on economic contribution
- MASTER Business Studies Learner's Book pg. 102
- Case studies of entrepreneurs
- Digital devices
- MASTER Business Studies Learner's Book pg. 103
- Entrepreneur profiles
- Matching worksheets

- Oral presentation - Written assignment - Group discussion

Business and Its Environment

Entrepreneurship - Evaluating business ideas and opportunities
Entrepreneurship - Factors to consider when evaluating business ideas

By the end of the lesson, the learner should be able to:
- Define business idea and business opportunity
- Distinguish between a business idea and a viable opportunity
- Evaluate personal ideas for potential business ventures

In groups, learners are guided to:
- Read and analyse case studies on business ideas
- Discuss Sarah's phone repair and Tom's tutoring businesses
- Share experiences on business ideas and opportunities

How do you know if a business idea is a good opportunity?

- MASTER Business Studies Learner's Book pg. 104
- Case studies: Sarah and Tom
- Evaluation templates
- MASTER Business Studies Learner's Book pg. 106
- Business idea evaluation sheets
- Digital resources

- Case study analysis - Oral questions - Written exercises

Business and Its Environment

Entrepreneurship - Importance of business incubation
Entrepreneurship - Activities at business incubation centres

By the end of the lesson, the learner should be able to:
- Define business incubation and business incubator
- Explain the importance of incubation for business growth
- Seek mentorship and support when starting new projects

In groups, learners are guided to:
- Search for information on business incubation
- Discuss services provided by business incubators
- Present on importance of incubation

What support do business incubators provide to new entrepreneurs?

- MASTER Business Studies Learner's Book pg. 107
- Information on incubation centres
- Digital devices
- MASTER Business Studies Learner's Book pg. 108
- Virtual tour resources
- Resource person

- Oral questions - Written exercises - Group discussion

Business and Its Environment

Entrepreneurship - Identifying opportunities and starting a business in school
Entrepreneurship - Planning and launching a school business
Entrepreneurship - Conducting self-entrepreneurial assessment

By the end of the lesson, the learner should be able to:
- Identify business opportunities within the school environment
- Outline steps for starting a business
- Take initiative in identifying opportunities around

In groups, learners are guided to:
- Identify problems or needs at school that can be business opportunities
- Brainstorm business ideas to solve identified problems
- Evaluate ideas considering demand and resources

What business opportunities exist in your school?

- MASTER Business Studies Learner's Book pg. 109
- Opportunity identification templates
- School environment
- MASTER Business Studies Learner's Book pg. 110
- Business plan templates
- Start-up materials
- MASTER Business Studies Learner's Book pg. 111
- Self-assessment worksheets
- Rating scales

- Oral questions - Written assignment - Brainstorming session

Business and Its Environment

Entrepreneurship - Compiling business ideas and determining suitability
Production - Meaning and importance of production in an economy

By the end of the lesson, the learner should be able to:
- Compile a list of business ideas
- Determine suitability of business ideas as opportunities
- Make informed decisions about viable business ventures

In groups, learners are guided to:
- Compile a list of business ideas from brainstorming
- Rate each idea based on suitability factors
- Choose the top business idea for further development

How do you determine if a business idea is suitable for you?

- MASTER Business Studies Learner's Book pg. 112
- Business idea compilation sheets
- Rating templates
- MASTER Business Studies Learner's Book pg. 113
- Pictures of production processes
- Charts on production importance

- Compilation exercise - Oral presentation - Written assignment

Business and Its Environment

Production - Benefits of production to the economy
Production - Factors of production (Land and labour)

By the end of the lesson, the learner should be able to:
- Analyse the benefits of production to the economy
- Explain how production creates jobs and supports trade
- Support locally produced goods to boost the economy

In groups, learners are guided to:
- Search for information on importance of production
- Discuss job creation, wealth and improved living standards
- Present on production and economic development

How does production contribute to job creation?

- MASTER Business Studies Learner's Book pg. 115
- Economic charts
- Digital resources
- MASTER Business Studies Learner's Book pg. 116
- Video clips
- Pictures of land and labour

- Oral presentation - Written assignment - Peer assessment

Business and Its Environment

Production - Factors of production (Capital and entrepreneurship)
Production - Types of costs in a production unit (Fixed and variable costs)
Production - Types of costs (Total, marginal and average costs)

By the end of the lesson, the learner should be able to:
- Explain capital and entrepreneurship as factors of production
- Describe how all factors of production work together
- Recognize the role of entrepreneurs in organizing production

In groups, learners are guided to:
- Search for information on capital and entrepreneurship
- Discuss examples of capital goods and entrepreneur roles
- Present on how factors combine in production

How do entrepreneurs organize the factors of production?

- MASTER Business Studies Learner's Book pg. 118
- Pictures of capital goods
- Reference materials
- MASTER Business Studies Learner's Book pg. 119
- Cost classification charts
- Case scenarios
- MASTER Business Studies Learner's Book pg. 120
- Calculators
- Cost calculation worksheets

- Oral presentation - Written questions - Group discussion

Business and Its Environment

Production - Computing types of costs in production
Production - Division of labour and specialisation

By the end of the lesson, the learner should be able to:
- Compute fixed costs, variable costs and total costs
- Calculate average cost per unit of production
- Use cost information to make pricing decisions

In groups, learners are guided to:
- Practice computing costs using business scenarios
- Calculate costs for Sarah's bakery
- Present cost calculations to class

How do you calculate the cost of producing one item?

- MASTER Business Studies Learner's Book pg. 122
- Practice exercises
- Calculators
- MASTER Business Studies Learner's Book pg. 124
- Comparison charts
- Digital resources

- Calculation exercises - Oral presentation - Written assignment

Business and Its Environment

Production - Advantages and disadvantages of division of labour and specialisation
Production - Roles and responsibilities of a producer to consumer

By the end of the lesson, the learner should be able to:
- Explain advantages of division of labour and specialisation
- Analyse disadvantages of division of labour and specialisation
- Balance specialization with learning new skills

In groups, learners are guided to:
- Search for advantages and disadvantages of division of labour
- Debate on division of labour and specialisation
- Create charts showing advantages and disadvantages

What are the benefits and drawbacks of workers specializing in one task?

- MASTER Business Studies Learner's Book pg. 126
- Debate guidelines
- Chart materials
- MASTER Business Studies Learner's Book pg. 128
- Case study: Chap Chap Posho Mill
- Role play props

- Debate participation - Chart presentation - Written assignment

Business and Its Environment

Production - Designing an appropriate label for a product
Production - Creating product labels with required information
Consumer Satisfaction - Meaning and importance of consumer satisfaction

By the end of the lesson, the learner should be able to:
- Explain the functions of product labelling
- Design an appropriate label for a product
- Read product labels to make informed purchasing decisions

In groups, learners are guided to:
- Discuss functions of labelling (identification, information, safety)
- Use available resources to design a product label
- Present designed labels to class

What information should be included on a product label?

- MASTER Business Studies Learner's Book pg. 131
- Sample product labels
- Design materials
- MASTER Business Studies Learner's Book pg. 133
- Label templates
- Marking pens and materials
- MASTER Business Studies Learner's Book pg. 137
- Pictures of customer interactions
- Digital resources

- Label design exercise - Oral presentation - Peer assessment

Business and Its Environment

Consumer Satisfaction - Benefits of consumer satisfaction to businesses
Consumer Satisfaction - Terms and conditions for supply of goods and services

By the end of the lesson, the learner should be able to:
- Analyse benefits of consumer satisfaction to businesses
- Explain how satisfaction leads to customer loyalty and referrals
- Recommend good businesses to friends and family

In groups, learners are guided to:
- Brainstorm importance of consumer satisfaction
- Discuss repeat purchases, positive word of mouth and loyalty
- Present on benefits of satisfied customers

How does customer satisfaction help a business grow?

- MASTER Business Studies Learner's Book pg. 139
- Case studies
- Charts on customer benefits
- MASTER Business Studies Learner's Book pg. 140
- Sample invoices and warranties
- Digital resources

- Oral presentation - Written assignment - Peer assessment

Business and Its Environment

Consumer Satisfaction - Understanding warranties, refunds and consumer rights
Consumer Satisfaction - Remedies for consumer satisfaction

By the end of the lesson, the learner should be able to:
- Explain warranties, refunds and consumer responsibilities
- Analyse different terms and conditions in business transactions
- Assert consumer rights when products are faulty

In groups, learners are guided to:
- Watch video clips on terms and conditions
- Discuss warranties, refunds and limitation of liability
- Present on consumer rights and responsibilities

What should you do if a product you bought is faulty?

- MASTER Business Studies Learner's Book pg. 142
- Video clips
- Consumer rights materials
- MASTER Business Studies Learner's Book pg. 143
- Case study: Jane's laptop
- Role play props

- Video analysis - Oral presentation - Written questions

Business and Its Environment
Government and Global Influence in Business
Government and Global Influence in Business

Consumer Satisfaction - Proactive and reactive strategies for customer satisfaction
Consumer Satisfaction - Carrying out customer satisfaction survey
Public Finance - Meaning and components of public finance
Public Finance - Importance of public finance

By the end of the lesson, the learner should be able to:
- Explain proactive strategies for preventing customer dissatisfaction
- Describe reactive strategies for solving customer problems
- Communicate concerns politely when products disappoint

In groups, learners are guided to:
- Search for information on proactive and reactive remedies
- Discuss offering quality, training staff and solving issues quickly
- Present on strategies for customer satisfaction

How can businesses prevent customer complaints?

- MASTER Business Studies Learner's Book pg. 145
- Strategy charts
- Reference materials
- MASTER Business Studies Learner's Book pg. 147
- Survey questionnaires
- Data analysis templates
- Master Business Studies pg. 150
- Digital resources
- Internet access
- Master Business Studies pg. 151
- Charts

- Oral presentation - Written questions - Group discussion

Government and Global Influence in Business

Public Finance - Sources of public finance
Public Finance - Meaning and importance of taxation
Public Finance - Principles of taxation
Public Finance - Requirements for tax compliance in Kenya
Public Finance - Tax exemption in Kenya
Public Finance - Types of custom duties in Kenya
Public Finance - Trends and ethical issues in taxation

By the end of the lesson, the learner should be able to:
- Identify sources of public finance in Kenya
- Explain different ways through which the government collects revenue
- Link government revenue sources to services enjoyed in daily life

In groups, learners are guided to:
- Brainstorm different ways through which the government collects revenue
- Search from relevant textbooks for information about sources of public finance
- Present findings on sources of public finance in class

What is the role of taxation in economic development?

- Master Business Studies pg. 153
- Digital resources
- Mind maps
- Master Business Studies pg. 154
- Flash cards
- Master Business Studies pg. 155
- Reference books
- Master Business Studies pg. 157
- KRA posters
- iTax portal images
- Master Business Studies pg. 159
- Master Business Studies pg. 161
- Resource person
- Master Business Studies pg. 162
- Case study extracts

- Oral questions - Observation